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A question before you order, a setup problem? Support answers 7 days a week.

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Every day from 9 am to midnight (Paris time), usually answered within minutes.

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Email

[email protected], reply within 24 hours.

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Instant answer

The answer may already be in the FAQ or the setup guides.

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Form

For a setup problem, tell us your device and the app you use.

For a faster answer

  • Give your order number.
  • Tell us your device (Android, Samsung Smart TV, Roku, MAG…) and the app you use.
  • For a Smart TV, include the MAC address and the key shown by the app.
  • Never share your password in a group or on a forum.
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